People Partner: Employee Relations

Stellenbosch, Western Cape, South Africa

Full Time

People

Mid Level

ROLE OVERVIEW

Hungry Lion is recruiting an Employee Relations People Partner. This position aims to provide an adequate and professional HR and Employee Relations (ER) support service to the business to ensure adherence to all company policies, procedures and relevant labour legislation. This role involves frequent travel to various Hungry Lion stores and provides remote support to management teams. Key stakeholders include store leadership and management teams, labour institutions and unions.

DUTIES/ RESPONSIBILITIES

Employment Relations:

Manage employee relations ensuring the consistent application of people policies and practices, including coaching/counselling, employee investigations, progressive discipline and problem resolution.
Consult and coach line management on people decisions (e.g., staffing, development, employee relations, etc.) to ensure that they align with the people strategies.
Remain knowledgeable and up to date in terms of all labour legislation and applicable Sectoral Determination.
Equip management to conduct effective disciplinary hearings.
Attend to or coordinate disciplinary appeal hearings.
Advise management on the formulation of disciplinary charges, when necessary.
Facilitate employee grievances and manage grievance hearings.
Prepare for and represent the company at the CCMA.
Assist and guide line managers to prepare for, and represent, the business in labour disputes.
Consult with the management team regarding labour compliance and intervene where necessary.
Provide advice and assistance on various HR processes and practices to employees and line managers.
Monitor performance indicators, absenteeism, grievances, disciplinary processes and other employee wellbeing matters.
Develop positive, professional working relationships with internal and external stakeholders, including trade unions and labour departments.

Risk Management:

Identify and mitigate risks to the organisation.
Initiate corrective action where required.
Implement preventative measures to keep risks at acceptable levels.

Analysing and Admin:

Analyse People reports and provide feedback to management.
Identify trends using data and action accordingly.
Ensure data integrity of reports and information.
Organise and maintain records, documents and paperwork to ensure compliance and confidentiality.
Ensure that case files are completed and saved correctly.
Ensure that any documentation that is submitted to the Department of Labour is accurate and on time.

REQUIREMENTS

Essential:

Relevant tertiary qualification.
3 - 4 years of experience in a People team with specialisation in Employee Relations.
Experience liaising directly with unions and acting as the company representative at the CCMA.
Valid driver’s licence and willingness to travel.

Desirable:

Quick-service restaurant (QSR) or similar industry.

COMPETENCIES

Proactively mitigate risk
Planning and organising
Integrity
Interpersonal skills
Deciding and initiating action
Assertive
Coping with high pressure and setbacks
Persuading and influencing
Adapting and responding to change
Quick but logical thinking
Conflict resolution

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Do you have a relevant tertiary qualification?*

Do you have 3 - 4 years of experience in a People team with specialisation in Employee Relations?*

Do you have experience liaising directly with unions?*

Do you have experience acting as the company representative at the CCMA?*

Do you have a valid driver's licence and are you willing to travel frequently?*

Do you currently, or have you ever, worked for Hungry Lion?*

Are you a South African citizen and legally allowed to work in SA?*

Do you have QSR or retail branch network experience?*

Are you related to anyone or friends or acquaintances with anyone that works for Hungry Lion?*

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People Partner: Employee Relations

Apply for this position

Thanks for visiting our Career Page.

Please review our open positions and apply to the positions that match your qualifications.